2 seconds management kaizen: communication

Posted on Posted in management, personal improvement, quick thoughts

Communication is not always about bureaucratic bullshit, policies, sharing info that someone joined or left the company or other pleasant things. Sometimes it’s about problems!

How do you communicate when something critical for you business is happening?

In this case involve everybody into a message if you really think it is serious. Everybody must understand the impact and see clients reactions. And it’s all about only adding additional recepients into the email.

I would treat it a success if at least one person makes a conclusion and tries to avoid similar problems in the future or it encourages someone additional to help. And i don’t care if most treat it as spam, distraction or waste. If i really think it’s important – i don’t care.

One thought on “2 seconds management kaizen: communication

  1. These kinds of numbers get in the way of figuring out how much we really waste. In recent years, for instance, 40 percent of Harvard graduates have gone into finance, consulting, and business. They had just spent four years with the world’s greatest library, some of its finest museum collections, an unparalleled assemblage of Nobel-quality scholars, and all they wanted to do was go to lower Manhattan and stare into computer screens. What a waste! And when they got to Wall Street, of course, they figured out extravagant ways to waste the life savings of millions of Americans, which in turn required the waste of taxpayer dollars to bail them out, money that could have been spent on completely useful things: trains to get us where we want to go—say, new national parks.

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