Agile Saturday X – Metrics

Posted on Posted in management

Continue sharing notes from Agile Estonia event – http://agile.ee/ Previous post about Staff Liquidity

Metrics
  • Lagging metrics – the ones you can’t affect [e.g. weight]
  • Leading metrics – the ones you can affect [e.g. what food you take]
  • The best way to influence the team is to visualize the data
  • Avoid vanity metrics. Use AARRR metrics: Acquisition of customer; Activation – are the active? Retention; Reference; Revenue
  •  Don’t use metrics as target
  • Make sure everybody understands what is behind this data and how it’s gathered
  • Use balanced set of metrics, e.g. Revenue, Ability to do more work, Happiness of employees, Happy customers
  • Keep in mind the cost of metrics gathering. Will you be able to make decisions based on that?
  • Metrics expire!

Last part is going to be about improving the whole value chain. It was very interesting keynote by Mattias Skarin.

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