External provider

Posted on Posted in management

When do you use external service provider? I tried following:

  • To provide commodity infrastructure services – in progress, think will work
  • Commercial offerings without mixing in people from your company (defined scope and budget) – failed
  • Fast experiments to validate options (no integration with platform, no involvement of internal people) – success
  • Commercial offerings with heavily involving teams from your company (not fixing scope, but only cooperation period) – success
  • Bringing in industry accepted expert for knowledge sharing, problem solving, review (short-term: up to 2 weeks) – success

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