When you don’t have metrics and measured capacity it’s very easy to miss the point when you need to throw away your PoC and introduce changes into architecture, technology, backlog.
But don’t do it without
- telling what you delegate
- identifying constraints/limits/waterline
- knowing what do you want to achieve
- setting principles
- providing information
Otherwise involved people will
- have tons of meetings to verify options
- involve even more people
- start gathering information _they_ think is needed
2 seconds improvements are very important but it’s very difficult to see the value in a long-term as such actions are focused on small and early wins.
Visualization has certain power in it. it helps to see things in perspective.
Sticky notes, paper and marker comes to the rescue. Simple visualisation how doing small things helps to big something huge. I guess that’s from where such things come from:
- continuous improvement
- continuous integration
- continuous deployment
- continuous refactoring
- continuous value delivery
When you are running an open space discussion there is often a follow up by each group at the end. Normally each team presents some kind of actions that they are going to implement afterwards. BUT! I recently did one simple thing as facilitator. When discussions came to an end and it was time to present actions i said:
Ok, now I don’t expects to listen to actions suggested by each group, but obviously everybody wants to see the results of those actions. So let’s skipt talking part and next time we meet each group presents results of their actions.
Got very positive comments from the participants. Remember! Actions are not about talking, it’s about doing! So, don’t present actions, just get the f*** out from the meeting room and DO that!
p.s. what 2 seconds improvements do you make?
Communication is not always about bureaucratic bullshit, policies, sharing info that someone joined or left the company or other pleasant things. Sometimes it’s about problems!
How do you communicate when something critical for you business is happening?
In this case involve everybody into a message if you really think it is serious. Everybody must understand the impact and see clients reactions. And it’s all about only adding additional recepients into the email.
I would treat it a success if at least one person makes a conclusion and tries to avoid similar problems in the future or it encourages someone additional to help. And i don’t care if most treat it as spam, distraction or waste. If i really think it’s important – i don’t care.